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Customer Care Executive in Popular Vehicles & Services

Last date of application : 20-10-2018 3:00 pm

Company: Popular Vehicles & Services Ltd.

 
Job role: Customer Care Executive
 
 
Job responsibilities:
 
>Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
 
>Keep records of customer inquiries, complaints, and comments, as well as actions  taken Process orders, forms and applications.
 
>Follow up to ensure that appropriate actions were taken on customer's requests.
 
>Refer unresolved customer grievances or special requests to designated departments for further investigation.
 
 
Competencies and skills required:
 
>Good communication skills. Especially writing skill.
 
>Ability to listen and active problem solving skills.
 
>Good interpersonal skills.
 
>Qualification: 12th, Diploma, Degree
 
 
Compensation policy:
 
Selected candidates will undergo training period for two months from the date of joining. So for first two months they would be provided half of the salary as stipend and from third month onwards they would be provided 10000+ incentives. 
 
 
Job Location: Kochi 

The Last Date of Application is over. You can not apply for this vacancy