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Technical Support Engineer in Vuelogix Technologies

Last date of application : 21-02-2019 3:00 pm

 

Company: Vuelogix Technologies 
 
Designation: Technical Support Engineer
 
Salary : 20000-25000  
 
Requirements:
Education qualification: Btech(IT/CS/ECE)/BCA/MCA
Experience:0-2 Years
Prefer Male candidates only.
Languages- English, Malayalam,Hindi
 
 
Knowledge:
1. Good communication skills
2. Good knowledge in scripting languages like Bash or Python or Java
3. Strong Analysis and trouble shooting skills
4. Basic server management and maintenance
5. Maintain stronger Customer relationship
6. Quality checking
7. Quick learner
8. Knowledge in Windows and Linux OS
9. Knowledge in MySQL/SQL databases (preferable)
 
Job role:
1. Managing on time delivery to customers
2. Support customer in solving their issues and difficulties
3. Analyze and troubleshoot the issues from customers
4. Monitor and manage the servers
5. Proper escalation to other team after analyzing the issues
6. Assure quality before the customer delivery
7. Proper communication with all team members
8. Pro active support to customers and getting feedback from the customers
9. Handling calls and mails from customer
10. Willing to work on Customer sites
11. Willing to work in our Client's office in Delhi for about 6 months immediate after joining
 
Job Location: Kochi
 
About the company:
Vuelogix is an IOT/M2M platform company, that focuses on working closely with industry verticals to use our AllConnect IOT/M2M platform  to solve their remote asset monitoring and electronic security challenges. Vuelogix works develop an end to end solution – including hardware, software and connectivity.
 

The Last Date of Application is over. You can not apply for this vacancy