Salary: Experienced : 18 – 20k, Fresher: 8 – 10k

 

 

Responsibilities:

*Train client technical staff on all hardware and software issues and identify all issues in processes and provide solutions for same

 

*Establish all technical project requirements and maintain effective professional relationships with all clients and organize all project materials

 

*Support the client in implementing the application in their organization in a time bound and professional manner

 

*Support clients on phone, email or remote support tools in using and deriving maximum value from the application

 

*Provides application software development services or technical support typically in a defined project

 

*System study and Gap Analysis and requirement gathering for implementation/customization in different modules

 

*Understad client requirements, mapped the requirements to existing functionality and passed on requests for enhancements to Technical Team

 

*Provide End User training and get User training sign-off

 

*Giving Demonstration of product to the Clients if necessary

 

*Delivering and implementing the project as per scheduled deadlines; extending post-implementation maintenance & support to the technical support team and client

 

*Resolving queries regarding the Information System/Software & extending onsite support including maintenance of software support

 

 

Job Location: Kochi

 

 

About the Company:

MASIT is conceptualized and created by medical doctors with experiences from both India and USA. We deliver quality medical care and patient safety, by combining state-of-the-art medical technology with computerized integration of medical and health records. Committed to its vision and testing a sustainable growth model, MASIT has gained international partnerships and advancing further to leverage its innovative ideas and cutting-edge technology in India and abroad.