Company : Reflections Info Systems
Designation : L1 – Support Engineer
Location : Trivandrum
- Monitor the event alerts and notify to the concerned team and process the requests from the end users to level 2 and level 3 support engineers.
- Monitor the availability of the Database events like DB availability, Instance availability and the space availability of disk drives and file systems.
- Monitor the database related activities, respond calls from the Application support and developments teams.
- Monitor the backups, recovery errors, respond to the request regarding the restoration of the DB
- Monitor the metric alerts, performance related issues like high CPU utilization, Application performance, high Memory utilization, Application tuning and Query tuning·
- Acknowledge the request for DB stop/start, user creation and grant specific data access to user.
Reflections is a technology services and solutions company (ISO 9001:2015 certified) providing high quality end-to-end IT Solutions and Services to clients globally. We specialize in creating bespoke software solutions, web applications, mobile applications and more to bring our clients ideas to reality. We have experience in delivering high quality total solutions for different domains including Healthcare, Banking & Financial Services, Retail & Shopping, Logistics & Transportation, Media & Entertainment, Automobile and Fashion and more.