Company Name : Armia Systems
Job Title 1 : Product & Customer Support Engineer
Educational Qualification :
• Btech/BCA/Bsc-IT/MCA
Preferred Experience : 1 to 2 Years
Job Description:
• Knowledge in PHP
• Responsibilities also include preparation of sales reports, installation of web based applications, etc.
• you may be required to work in shifts.
• Sound awareness of technical aspects of websites and web based issues.
• Ability to get in to harmony with the features of a website and working of it
• keenness to learn about new technology is beneficial.
• Excellent communication skills
Job Title 2 : Systems Engineer & Senior Systems Engineer
Educational Qualification :
• Graduates in B.Tech, MCA, M.Sc. in IT or Computer Science.
Requirements:
• 2 to 5 years experience in Web hosting support /Server administration (L2/L3)
• Good Linux knowledge is a must
• RHCE Certification is an added advantage.
Roles & Responsibilities:
The responsibilities include but not limited to the following:
• Provide live chat support for customers all over the world.
• Provide basic customer support through ticketing system.
• Provide Proactive Server Maintenance and Hardening
Preferred Skills:
• Excellent Communication Skill in English (Written)
• Excellent Knowledge in Web Hosting Control Panels like Cpanel, Plesk, Dirct Admin
• Hands on experience on working on Bare Linux Servers and Strong working knowledge in Mail Servers ( QMail, Exim, Postfix)
• Well versed in different Webservers such as Apache,Nginx
• Virtualization knowledge such us OpenVZ,Xen Server,KVM and Cloud
• Experience AWS, Google Cloud are preferred
• Excellent knowledge of Server Tweaking, Hardening and other vulnerability fixes.
• Excellent knowledge in Server/Webite migrations
• Skill set to handle Disaster Recovery Procedure, Spamming, DDoS, Hacking Issues.
• Good Knowledge on Web server, Mail server, DNS, FTP, SSH ( Thorough knowledge on Apache and DNS will fetch you the job)
• Good Team player - Able to work independently in 3 shifts to provide 24X 7 customer support worldwide.
Job Location : Cochin
Salary : As per industry standards
Interested candidates apply online.
