Company Name  :   Bitvoice Solutions Pvt. Ltd

Job Title  :  RHCE Support Engineer

Qualification & Requirements  :
*  Any Degree
*  RHCE with Networking Background, Asterisk, SIP, VoIP.
*  Excellent customer service and communications skills.
*  1+ Years of Linux experience.

Job Description:
*  Responsibility to manage, maintain, install and configure Asterisk (VoIP)
*  Working with Call Conferencing flow and Complex IVR Systems
*  Creating SIP accounts and tightening the security of Asterisk Server
*  Configuring Analogue / PRI Lines with Digum / Sangoma Cards for Asterisk Servers
*  Experience in gathering phone and server log files and configuration data for analysis in order to determine root cause of problems and create solutions
*  Experience in supporting customers to resolve technical issues
*  Mentoring start-ups & individuals and carrying out trainings on VoIP platforms
*  Ability to work independently on challenging environment with minimal supervision
*  A technocrat who never says NO to complex solutions
*  Passion to build creative and innovative technologies
*  Responsible for the implementation, administration and maintenance of clients IP PBX systems.
*  Interacts with internal clients to resolve escalated help desk issues.
*  2nd / 3rd level remote and onsite support and resolution to technical issues
*  Provide standby technical support outside office hours to handle unexpected network issues, including weekends.
*  Work closely with end users and vendors on network implementation and maintenance.
*  Documentation of systems and network, processes, policies and procedures.
*  Any other duties and responsibilities assigned by the Technical Manager

Job Location  :  Kochi

Salary  :   As per industry standards

Interested candidates apply online.